Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you contact us through our website, chatbot, or contact forms, we collect:

• Name and email address
• Company name (if provided)
• Project details and requirements
• Any other information you choose to share

1.2 Automatically Collected Information

We use Google Analytics to understand how visitors use our site. This includes:

• Browser type and version
• Device information
• IP address (anonymized)
• Pages visited and time spent
• Referring website
• Location data (city/country level only)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver our services if you become a client
• Improve our website and services
• Understand visitor behavior and preferences
• Send relevant information about our services (only if you opt-in)

3. Data Storage and Security

Your information is stored securely and we take reasonable measures to protect it:

• Email data stored securely via Resend
• Analytics data processed by Google Analytics
• Chatbot conversations stored securely
• We do not sell or share your personal information with third parties

4. Cookies and Tracking

We use cookies and similar technologies to:

• Enable Google Analytics to track website usage
• Remember your preferences
• Improve website functionality

You can disable cookies in your browser settings, though this may limit website functionality.

5. Third-Party Services

We use the following third-party services:

• Google Analytics: For website analytics (anonymized data)
• Google Gemini AI: Powers our chatbot
• Resend: For email communications
• Vercel: For website hosting

These services have their own privacy policies and data handling practices.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of incorrect information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

To exercise these rights, contact us at: support@kesavallc.com

7. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with your local data protection authority

8. CCPA Compliance (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your rights

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, contact us: